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‘Catch-up’ energy bills could be costly and inaccurate

22/10/2008

16 million people could be charged post-rise prices for energy they’d used before prices rose by up to 34% this year.

So says industry watchdog Consumer Focus, which estimates that a third of customers will receive estimated bills this quarter.

Those people could end up with an inaccurate ‘catch-up’ bill once the meter is actually read, as the energy provider will not know how much gas and electricity was used before the price rises – and how much was used afterwards.

According to Consumer Focus, consumers should take a meter reading on the day a price rise is imposed, to make sure their bill is correct.

“Whenever prices go up, it’s important to make every effort to avoid being charged the new, higher rate for energy already used,” said a spokesperson for Debt Advisers Direct.

“It’s a particularly important issue this time, as 34% is such a significant increase. Many consumers are struggling to keep up with this year’s price rises, and some are being forced into debt as a result.”

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